The Importance of Engagement in Business Valuations

Engagement Is the Best Indicator of Valuation Quality

A lot of $15,000 to $50,000 business valuations are not any better than what ChatGPT can produce with the right instructions—or what you can buy for $250 on Fiverr.

Why?

Because what makes a valuation accurate and useful is not the amount of copy-pasted text, generic charts, or recycled analysis.

What makes a valuation good is how well the valuator gets to know the business—and their experience with real-world transactions.

Large CPA firms have a strong reputation. People trust them because of their size. But they are also known for sticking to heavily standardized methods and often fall short when it comes to acknowledging real-world dynamics—like meeting the buyer and seller at the business itself, a few hundred miles away, after business hours.

Since they do not truly get to know the buyer, the seller, or the business beyond surface-level data, their valuations rarely reflect the actual deal.

These so-called “valuations” are often more like market statistics reports than true assessments of individual companies.

That is why they often fail to outperform ChatGPT—or an overseas freelancer.

Illustration showing why normalization is important.

While there is little to no correlation between the amount of generic charts, recycled analysis, and boilerplate copy-paste content, there is a real correlation between the level of engagement from the business valuator and the accuracy of the valuation.

Engagement can be defined by how much back-and-forth conversation you’ve had—not by the quality of a presentation.

It can be defined by whether the valuator has visited the business premises and looked at the physical assets.

It can be defined by whether they sent you a one-size-fits-all form to fill out—or actually engaged in real conversation about what’s relevant in your specific case and requested additional documentation for the parts that will move the needle in your specific valuation.

Want to go with a cheaper option or even do the valuation yourself?
Nothing is stopping you, but...

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You may lose the lawsuit, due to the valuation failing to be waterproof.

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You may never settle the conflict, hurting the relationship with your counterpart.

You may get deceived while entering or exiting your partnership.

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